about us
A whole-plant hemp brand with formulations dense in cannabinoids
Frequently asked questions
We are always transparent with how we provide our services. If you need any more information please contact us.
Standard Delivery: We offer a free standard delivery on all our orders. All orders with the option of standard delivery are processed and shipped out in 4-10 business days.
Express Delivery: We offer a next day delivery on all our orders for a cost of £5.99. All orders with the option of express delivery are processed and shipped out the next business days. They will be delivered via Parcelforce the following day.
Example: If you order before 12pm on Monday, you will receive your order on Tuesday.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Yes! Our refurbished items come with 12 months warranty and free returns if you dont like it. For free returns contact us via the contact page or email support@orioncomputers.co.uk.
After a return is processed we can either provide a refund or a replecement, withing 30 days after dispatch of the return.
Please note our support agents work 09:00 AM to 17:00 PM on working days only. The average reply time is 1-2 working days.
If an address you are trying to ship to is not available to select at the checkout page please contact us via email at support@orioncomputers.co.uk to see if international shipment can be arranged.
Please note our support agents work 09:00 AM to 17:00 PM on working days only. The average reply time is 1-2 working days.
We offer a variety of convenient payment options, including credit cards, debit cards, as well as mobile wallets such as Apple and Google Pay.
Now we also offer pay as you go via Klarna. Subject to approval by Klarna.
Yes we are able to provide business to business services, whole sale discounts and disposal services.
Please contact a.stacey@orioncomputers.co.uk for information about B2B partnerships.
Our business serivces include but not limited to:
Wholesale equipment
Made-to-order computers
Networking
School and university servicing
Domain setup for school computer managment
Contract repairs and servicing for laptops and desktops
Apple devices for sale
The best way to contact us is via email at support@orioncomputers.co.uk
We are able to provide basic tech support post purchase, answer any questions, as well as process complaints, refunds and replecements.
Please note our support agents work 09:00 AM to 17:00 PM on working days only. The average reply time is 1-2 working days.